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| Products |
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| 1. |
How long have you been a distributor
of Apollo Gate products?
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| 2. |
How often are Apollo Gate products
asked for by name?
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| 3. |
What Apollo Gate products are most in demand? Swing
gates? Slide gates? What accessories?
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| 4. |
Which competitor products and accessories
do you sell most often?
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| 5. |
What new products would you like
to see from Apollo Gate?
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| 6. |
What new accessories would you like
to see from Apollo Gate?
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| 7. |
What new features would you like to see on Apollo
Gate products and accessories?
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| 8. |
What do you like best about
Apollo Gate products?
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| 9. |
What do end-users like best about
Apollo Gate products?
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| 10. |
Have you encountered any problems with
Apollo Gate products? Please specify or
describe the product.
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| 11. |
What problems have you encountered with competitor
products? Please specify or
describe the product.
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| 12. |
What complaints do you hear most often
about competitor products? Please specify
or describe the product.
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| 13. |
How do you rate Apollo Gate's value compared
to the rest of the industry on a scale of 1-5
(5 being the best)?
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| 14. |
How would you rate Apollo Gate's ease
of product installation versus that of
competitor products?
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| Industry |
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| 15. |
How do you get most of your information
about the gate operator industry?
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| 16. |
What industry publications do you read?
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| 17. |
What industry organizations and professional associations do you belong to?
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| 18. |
Do you attend industry trade shows?
Which ones specifically?
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| 19. |
What, as you see it, are the hot button
issues in the industry?
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| 20. |
What, as you see it, are the hot button
issues for end-users?
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| Customer Service |
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| 21. |
How would you rate Apollo Gate's product support on a scale of 1-5 (5 being the
best)?
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| 22. |
What sets Apollo Gate apart
from the competition?
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| 23. |
Have you had to return an Apollo Gate product? If so how would you rate the
process on a scale of 1-5 (5 being the best)?
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| 24. |
Have you used Apollo Gate's technical support?
If so, how would you rate it on a scale of 1-5
(5 being the best)?
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| 25. |
Have you visited the Apollo Gate website, apollogate.com? How recently? How
often?
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| 26. |
If you have visited apollogate.com, what do
you like most the site?
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| 27. |
If you have visited apollogate.com, did you
find the site helpful and informative?
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| 28. |
What recommendations, if any, do you have
for improving Apollo Gate's website and
other points of contact?
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| 29. |
How often do you visit competitor websites? Which competitors?
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