Distributor Survey
Please fill out the form completely.
Name:   
Company:   
Phone #:     
Email:    
Address: Street:
   
City: 
   
State:

Zip:
      
 
Products
 
1. How long have you been a distributor
of Apollo Gate products?

 
2. How often are Apollo Gate products
asked for by name?

 
3. What Apollo Gate products are most in demand? Swing gates? Slide gates? What accessories?
 
4. Which competitor products and accessories
do you sell most often?

 
5. What new products would you like
to see from Apollo Gate?

 
6. What new accessories would you like
to see from Apollo Gate?

 
7. What new features would you like to see on Apollo Gate products and accessories?
 
8. What do you like best about
Apollo Gate products?

 
9. What do end-users like best about
Apollo Gate products?

 
10. Have you encountered any problems with
Apollo Gate products? Please specify or
describe the product.

 
11. What problems have you encountered with competitor products? Please specify or
describe the product.

 
12. What complaints do you hear most often
about competitor products? Please specify
or describe the product.

 
13. How do you rate Apollo Gate's value compared
to the rest of the industry on a scale of 1-5
(5 being the best)?
     
14. How would you rate Apollo Gate's ease
of product installation versus that of
competitor products?

 
 
Industry
 
15. How do you get most of your information
about the gate operator industry?

 
16. What industry publications do you read?
 
17. What industry organizations and professional associations do you belong to?
 
18. Do you attend industry trade shows?
Which ones specifically?

 
19. What, as you see it, are the hot button
issues in the industry?

 
20. What, as you see it, are the hot button
issues for end-users?

 
 
Customer Service
 
21. How would you rate Apollo Gate's product support on a scale of 1-5 (5 being the best)?    
22. What sets Apollo Gate apart
from the competition?

 
23. Have you had to return an Apollo Gate product? If so how would you rate the process on a scale of 1-5 (5 being the best)?    
24. Have you used Apollo Gate's technical support?
If so, how would you rate it on a scale of 1-5
(5 being the best)?
   
25. Have you visited the Apollo Gate website, apollogate.com? How recently? How often?
 
26. If you have visited apollogate.com, what do
you like most the site?

 
27. If you have visited apollogate.com, did you
find the site helpful and informative?

 
28. What recommendations, if any, do you have
for improving Apollo Gate's website and
other points of contact?

 
29. How often do you visit competitor websites? Which competitors?